The short answer: clothes come out clean and smelling lovely when five steps go right: sorting before you wash, reading the care label, the right programme and temperature, detergent and softener in the right place at the printed dose, and drying where air can move. Most laundry problems, like a damp smell or faded colours, come down to one of these.
1. Sort before you wash
- Whites, lights and darks separately, so colours don't transfer.
- Towels and sheets on their own. They're heavy and leave lint on everything else.
- Delicates on their own, or in a mesh laundry bag.
- Very dirty items separately, like workwear or sportswear, so they don't dirty the whole load.
And before you close the door: empty the pockets, close the zips, and turn jeans and dark clothes inside out.
2. Read the care label
The label uses a few simple symbols:
- A tub with a number: the maximum water temperature. 30 means lukewarm.
- A tub with a hand: hand wash only.
- A triangle: bleach. Crossed out means no bleach.
- A square with a circle: tumble dryer. Crossed out means line-dry it.
- An iron with dots: more dots, more heat allowed.
Any symbol with an X through it means don't.
3. Programme and temperature
- Cotton: towels, sheets and everyday clothes.
- Synthetics or colours: mixed fabrics, at a lower temperature.
- Delicates or hand wash: silk, wool and lace.
Hotter water isn't always cleaner. Darks and colours keep their colour better in lukewarm or cold water, and the label has the final say.
4. Detergent: more isn't better
Use the dose printed on the bottle, adjusted to the size of the load and how dirty it is. Extra detergent doesn't clean more; it leaves residue on clothes and in the machine, and that residue can be the start of an unpleasant smell.
5. Softener and laundry perfume: each in its place
- Fabric softener adds softness and scent. It goes in the flower compartment of the drawer, and the machine adds it in the final rinse. Fabric softener in an automatic washing machine
- Laundry perfume is about scent only, and how to use it varies by type, so read the bottle.
- Not everything needs softener: towels and sportswear are usually better without it. Is fabric softener right for every fabric?
6. Drying: where the scent is decided
- Take the laundry out as soon as the cycle ends. Wet clothes shut in the machine start to smell damp quickly.
- Shake each item out before hanging, so it dries faster and creases less.
- Leave space between items so air can pass.
- Whites in the sun, colours in the shade or inside out, so they don't fade.
If it still smells damp: Why does your laundry smell damp? And in winter, drying needs a different routine: Laundry drying slowly in winter?
7. The wardrobe
Don't fold or hang anything away until it's completely dry, especially jeans, towels and heavy items. And leave a little space in the wardrobe for air, because tightly packed clothes hold on to any leftover moisture.
Common laundry problems and fixes
| Problem | Most common cause | Fix |
| Damp smell | Left in the machine, or dried too slowly | Take it out straight away and dry it where air moves |
| Faded colours | Hot water or direct sun | Lukewarm water, inside out, dried in the shade |
| White marks after washing | Too much detergent, or an overloaded machine | The printed dose, and smaller loads |
| Stiff clothes | No softener, or drying in harsh sun | Softener in its compartment, and shake out before hanging |
| Softener scent doesn't last | Added with the detergent, or a blocked drawer | The flower compartment, and clean the drawer now and then |
Which softener should you choose?
RAWAQ fabric softener comes in two scents:
- Cotton Fresh: the light smell of clean laundry, for everyday clothes and bed sheets.
- Soft Florals: a balanced floral bouquet, if you like your clothes to have a noticeable scent as you fold them.


Frequently asked questions
Should I wash new clothes before wearing them?
Yes, and on their own the first time, especially darks and colours, since the dye can run.
How often should I clean the washing machine?
Wipe the door seal and the detergent drawer once a month, and leave the door open after every wash. If your machine has a cleaning programme, follow the manual.
Fabric softener or laundry perfume?
Softener gives softness and scent together; laundry perfume is about scent only. If your clothes feel stiff, start with softener.
In short
Sort, read the label, stick to the dose, put softener in its compartment, and take the laundry out straight away to dry where air moves. That's the whole secret.
RAWAQ fabric softener is coming soon. Join the waitlist and tell us: Cotton Fresh or Soft Florals?
Bottle images are illustrative designs; products and scents are still in development.